Terms and Conditions

Last updated: May 25, 2026

1. Acceptance of Terms

By accessing or using Kikasha ("the Platform"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our platform.

2. Description of Service

Kikasha is a governance engagement platform that allows users to:

• Create and participate in posts, forums, polls, and petitions
• Rate government services and representatives
• Join virtual meetings and assemblies
• Follow tags and topics of interest
• Interact with other users through comments and discussions
• Track campaign promises and development projects

3. User Accounts

To access certain features of the platform, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your password and accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• Be at least 18 years old or have parental consent to use the platform
• Not create multiple accounts for disruptive purposes

4. User Conduct and Content

You are solely responsible for the content you post, share, or otherwise make available on Kikasha. You agree not to:

• Post illegal, defamatory, discriminatory, or harassing content
• Impersonate any person or entity
• Post false or misleading information
• Share someone's personal information without consent (doxxing)
• Use the platform to spam or promote unrelated products/services
• Post content that infringes on intellectual property rights
• Use automated systems to access or scrape the platform
• Interfere with the proper functioning of the platform

5. Anonymous Posting

Kikasha allows anonymous posting for certain content types. However:

• Anonymous does not mean untraceable - we may be required to disclose your identity to law enforcement
• Anonymous posts must still comply with all other terms and conditions
• We reserve the right to moderate anonymous content
• Anonymous posting does not exempt you from liability for illegal content

6. Content Moderation

We reserve the right to moderate, edit, or remove any content at our sole discretion. This includes:

• Content that violates these terms
• Content reported by other users
• Content that we deem inappropriate for the platform
• Duplicate or spam content

We may also suspend or terminate accounts that repeatedly violate these terms.

7. Intellectual Property

Our Content: The Kikasha platform, including its design, logos, and code, is owned by Kikasha and protected by copyright and other intellectual property laws.

Your Content: You retain ownership of content you post. By posting, you grant Kikasha a non-exclusive, worldwide, royalty-free license to display, distribute, and promote your content on the platform.

Third-Party Content: Content posted by other users remains their property. Do not copy or repost without permission.

8. Paid Features and Subscriptions

Some features of Kikasha may require payment or subscription:

• Premium tags may require subscription fees
• All payments are processed through secure third-party payment providers
• Subscriptions auto-renew unless cancelled before the renewal date
• Refunds are handled according to our refund policy
• Prices are subject to change with notice

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Disclaimer of Warranties

Kikasha is provided "as is" without any warranties, express or implied. We do not guarantee that:

• The platform will be uninterrupted or error-free
• Content posted by users is accurate or reliable
• We will be able to resolve all disputes between users
• The platform will meet your specific requirements

11. Limitation of Liability

To the maximum extent permitted by law, Kikasha shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

12. Indemnification

You agree to indemnify and hold Kikasha harmless from any claims, damages, losses, or expenses arising from:

• Your violation of these terms
• Your violation of any third-party rights
• Your content posted on the platform
• Your use of the platform

13. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that violates these terms or is harmful to other users.

14. Governing Law

These terms shall be governed by the laws of Kenya. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of Kenyan courts.

15. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via:

• Email notification
• Platform notification
• Notice on our website

Continued use of the platform after changes constitutes acceptance of the modified terms.

16. Contact Information

If you have any questions about these terms, please contact us:

• Email: legal@kikasha.com
• Phone: +254 XXX XXX XXX
• Address: [Your Physical Address]